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MANAGING HIGH QUALITY BUILDINGS AND SUPPORT SERVICES
PROVIDING FIRST-CLASS FACILITIES TO ENSURE AN EXCEPTIONAL STUDENT EXPERIENCE
VALUING AND DEVELOPING OUR STAFF

About us

Find out more about Estates and Facilities at the University of Leeds.

Estates and Facilities is committed to providing and managing the environment in which staff and students work, live and learn. Our commitment is to provide first-class facilities and contribute to ensuring an exceptional student experience, through fit for purpose, high-quality buildings and support services.

Our Vision

To deliver excellent, sustainable services and facilities.

Our aims and objectives:

Deliver An Excellent Customer Service
- Work in partnership with customers and stakeholders to understand and deliver their needs
- Integrate our teams to deliver services that provide an excellent customer experience
- Continually improve and innovate
To be a sustainable, efficient and effective organisation
- Support the 2030 net zero carbon footprint by embedding the highest standards of sustainability in all activities
- Align and deliver our investment plans to meet the needs of students and staff
- Maintain the highest commitment to health and safety and compliance
- Measure and improve our systems and processes
Achieve financial sustainability
- Manage our costs effectively and ensure we prioritise our investments
- Demonstrate that we deliver excellent value for money
- Ensure our financial processes support effective service delivery
Value and develop our staff
- Embed and demonstrate shared behaviours and values
- Develop leadership and management skills
- Build a culture that values people and allows them to fulfil their potential
- Pro-actively recognise, reward and manage performance at work

Our Awards

We are proud to have the work of our staff acknowledged through industry awards and accolades. Endorsements are important as they reinforce the high-quality service we offer to our customers.