CLEANING SERVICES STANDARD
Cleaning Services operate by the Cleaning Services standard
WASTE MANAGEMENT
Collecting and disposing of waste on campus.
DEALING WITH BUILDING FLOODS
Find out more about the process for dealing with floods
Cleaning Services operate by the Cleaning Services standard which sets out the following vision.
Our vision is to provide a quality service to the University, by continuously exceeding customer expectations, enhancing the student experience and valuing the skills, experience and diversity of our staff.
Collecting and disposing of waste on campus.
Departments that generate clinical waste are responsible for ensuring that the waste produced is handled and disposed of in a secure and correct manner. In order to be able to identify the origin of a bag of clinical waste from its generation to final disposal, all bags must be sealed with a numbered tag, which can be obtained from Cleaning Services. The bags should be taken to one of the Clinical Waste Stores, contact the Helpdesk eshelp@leeds.ac.uk orext. 35555 if you need information on where these are located. Departments will be charged for this service.
If you have any queries relating to the disposal of clinical waste, please contact the Helpdesk eshelp@leeds.ac.uk or ext. 35555.
An office recycling scheme is in operation across campus for the disposal of plastics, cans, glass and paper. Recycling bins for these products along with one for general waste are sited at recycling points. These bins are then emptied by Cleaning Services.
Please contact the Helpdesk eshelp@leeds.ac.uk or ext. 35555 if you require any further information.
The University operates a recycling scheme for office waste paper. Cardboard boxes and green plastic bags are provided to departments by Cleaning Services.
The boxes will be emptied by the cleaning staff as necessary. If you require any additional drums or for further information on the scheme please contact the Helpdesk eshelp@leeds.ac.uk or ext. 35555.
Confidential waste papers must be put into white paper sacks and these can be obtained from Cleaning Services via the Helpdesk eshelp@leeds.ac.uk or ext. 35555.
Please do not overfill the bags.
A disposal procedure for confidential waste paper can be found on our Cleaning Services page
All old and redundant electrical equipment should be recycled by contacting Cleaning Services who will arrange for collection. They should not be placed in the general refuse bins as they are classed as hazardous waste under the WEEE regulations.
Please contact the Helpdesk eshelp@leeds.ac.uk or ext. 35555 for collection. There is no charge for this service.
All used printer toners and cartridges should be placed in one of several recycling boxes located around campus. For nearest location please contact the Helpdesk eshelp@leeds.ac.uk or ext. 35555.
Old mobile phones can be recycled, please contact the Helpdesk eshelp@leeds.ac.uk or ext. 35555 for further information.
Domestic type batteries can be disposed of in designated containers that can be found across campus. They must not be put in with the general refuse. Please contact the Helpdesk eshelp@leeds.ac.uk or ext. 35555 when these require emptying.
Depleted Lithium or Cadmium rechargeable batteries or Mercury containing batteries are “special wastes” and should therefore not go in the general waste skips. Since they have to be treated as chemical waste they can be forwarded to Safety Advisory Services by internal mail, provided that they are in sound condition and not leaking.
Lead Acid Batteries also constitute “special wastes” and for the purposes of disposal are treated as per Waste Chemicals.
There are a number of potential ways to recycle uncontaminated glass from laboratories. In all cases the glass must be clean and free from residue of hazardous chemicals. For more information on acceptable ways to clean the glass contact your local Health and Safety team or eshelp@leeds.ac.uk or ext. 3555.
Some suppliers operate free of charge reuse schemes for used chemical bottles:
Thermo Fisher Scientific will collect 1 litre and 2.5 litre glass Winchester bottles from the following brands: Fisher Chemical, Fisher BioReagents, Acros Organics, Maybridge.
VWR will collect empty glass bottles, plastic bottles, drums, and tip boxes that were originally sourced from them.
Sigma/Merck will collect 1 litre and 2.5 litre glass Winchester bottles that they have supplied.
Each scheme has specific requirements which must be followed. If you would like to start using one of these schemes contact the Helpdesk eshelp@leeds.ac.uk or ext. 35555 and more information on the requirements will be provided.
There are also some laboratory glass recycling bins around campus, located in the same compound as Healthcare Waste bins. This service may be chargeable. These are located close to:
For exact locations please contact the Helpdesk eshelp@leeds.ac.uk or ext. 35555. Glass in the lab glass recycling bins must be cleaned, with lids removed and labels either removed or obscured.
If you experience a flood in your building please contact the Helpdesk on Ext 35555 or eshelp@leeds.ac.uk giving the following information:
Please ask the helpdesk for a plumber and/or electrician to attend as all services will need to be checked for safety.
They will then contact Cleaning Services to attend to the flood water. As the Cleaning Services team are located all over campus it may take 15-20 minutes for them to get to your building. If the flood is in a laboratory area Cleaning Services will require a clearance certificate to be completed by a laboratory technician or competent person before they commence the clean up.
A copy of the clearance certificate can be obtained from the Health and Safety team.
If you have any other enquiries please contact the Helpdesk on ext 35555 or eshelp@leeds.ac.uk
How do I get rid of waste paper?
Non confidential waste paper should be placed in green plastic bags. All waste paper that is at least confidential in sensitivity must be securely placed in white shred-it bags, available from Cleaning Services.
This is a change from the previous system where confidential papers were put in blue bags.
Schools and services should then contact the Helpdesk on Ext 35555 to request a collection, giving details of the location, number of bags for collection, number of spare bags required and individual contact details. The bags will be collected by the Waste and Environment team within 7 working days.
How is confidential waste paper treated differently to non confidential waste paper when it leaves my office?
Confidential waste paper in confidential paper bags will be collected by the Waste and Environment team within 7 working days and taken to a secure, locked container situated on campus.
When full the container contents will be transported by our approved supplier to a waste collection depot where all the papers will be shredded before going to the pulping mill.
I have seen a pest control problem
Contact the Helpdesk on Ext 35555 to report the problem. Details of the type of pest and location of sighting will be required.
The Helpdesk will then contact the Pest Control Company and arrange for them to visit the location to deal with the issue.
How do I report a spillage/empty toilet dispensers/cleaning issue?
For any of the above you can either contact the Facilities Directorate Helpdesk on Ext 35555 or eshelp@leeds.ac.uk.
