The cleaning team at the University of Leeds

Cleaning Services achieve national training accreditation

Last updated on 28 July 2023

The University’s Cleaning Services team has become a British Institute of Cleaning Science-accredited training centre. The accreditation means that the team can standardise and deliver staff training to the high level set out by BICSc which is recognised internationally and across the industry as a gold standard.   

Helping the University achieve its aims

 Jill Roberts, Head of Cleaning Services said: 

“Delivering excellent standards of cleaning and service supports the University in achieving its aims.  

“The BICSc accreditation ensures that our highly-motivated team can develop professionally and consistently along industry guidelines, and I hope gives staff and students even more confidence in their fantastic colleagues.   

“The first part of the training initiative – the Cleaning Supervisor Certificate – has been very successful and participants feel they have hugely benefitted from it.  

“The relentless hard work, enthusiasm and passion of Dawn Abel, our training coordinator, has been at the forefront of this achievement. Thank you, Dawn!” 


Leadership and direction

James Atkins, Verification and Support Specialist at BICSc said :

Accreditation requires leadership and direction, drive, and a willingness to learn and adapt to new ideas, whether you have been in the profession for 20 years or 20 months. We encountered all of these qualities and many more while working with Cleaning Services at the University of Leeds.  

“It has been a pleasure working with Jill and Dawn and the rest of the team and we look forward to  supporting them in the future.” 


Pictured left to right: Jill Roberts, Head of Cleaning Services, James Atkins, BICSc Verifier, Dawn Abel Training Coordinator and BICSc Assessor, & Denise Hanson BICSc Commercial Director

Find out more information about cleaning services at the University of Leeds.